Replacement Request | Signs and Arts

Received a damaged or not working product?

Create a replacement request here. We create a Shiprocket return pickup request and a new Shiprocket replacement order for eligible products.

Only replacement is available. Cash refund is not available for damaged, defective, wrong, or missing products.

1. Verify orderOrder ID and phone must match.

2. Return pickupShiprocket reverse pickup is created.

3. Replacement orderA fresh replacement order is created.

Create Replacement Request

Use the same Order ID and phone number used at checkout.

Damaged product, not working on arrival, wrong item, or missing parts reported within 7 days of delivery.

Please keep photos or a short video ready. Our support team may ask for it on WhatsApp before pickup.

Replacement shipping starts after request approval and courier processing in Shiprocket.

Replacement Rules

Replacement request must be submitted within 7 days of delivery.
Product, original packaging, and accessories should be kept ready for courier pickup.
Damage caused by incorrect installation, wrong voltage, water exposure beyond product rating, or misuse is not covered.
Custom-made orders are reviewed manually and may not be eligible for automatic Shiprocket replacement.